In the fast-evolving world of digital commerce, speed, scalability, and seamless experiences are the holy trinity for success. At Source Central, we’ve been at the forefront of helping businesses achieve all three. Recently, our SAP Commerce Cloud implementation strategy delivered over $1 million in new revenue for one of our enterprise clients—within just 9 months of go-live.

Here’s how we did it, and how you can too.

🚧 The Challenge: Legacy Systems and Fragmented Channels

Our client, a global B2B distributor in the industrial equipment sector, had outgrown their legacy e-commerce platform. Slow loading times, poor mobile experience, and manual integrations with their ERP system were hampering growth.

Key issues included:

• Disconnected sales channels and siloed data

• High cart abandonment rates

• Manual order processing workflows

• Inability to scale internationally

• Poor personalization and customer experience

Despite having strong demand, their digital infrastructure couldn’t keep up with customer expectations—and revenue was plateauing.

💡 Our Approach: End-to-End SAP Commerce Cloud Strategy

At Source Central, we know that SAP Commerce Cloud isn’t just a technology upgrade—it’s a business transformation engine. We applied a full-stack approach to reimagine their commerce strategy from the ground up.

1. Strategic Discovery & ROI Modeling

We began with a deep-dive discovery phase, identifying high-friction customer journeys and internal inefficiencies. Using our ROI modeling toolkit, we projected that a robust SAP Commerce Cloud implementation could yield at least 30% uplift in digital revenue in the first year.

2. Custom SAP Commerce Cloud Architecture

Next, we designed a scalable and modular architecture within SAP Commerce Cloud that could:

• Integrate seamlessly with SAP S/4HANA ERP

• Support real-time inventory and pricing updates

• Enable multilingual, multi-currency storefronts

• Automate personalized promotions and merchandising

• Offer B2B self-service tools like bulk orders, quick reorders, and credit limits

3. Omnichannel Experience Optimization

We unified their online, mobile, and field sales experiences using SAP Commerce’s omnichannel capabilities. Personalized dashboards and pricing tiers were implemented to serve multiple buyer personas—distributors, field engineers, and procurement managers.

4. Headless Commerce & Progressive Web App (PWA)

To optimize speed and performance, we adopted a headless commerce approach with a Progressive Web App frontend. This led to:

• 62% faster page loads

• 38% decrease in bounce rate

• 24% increase in mobile conversions

💰 The Results: Over $1M in New Revenue

Within 9 months, the numbers spoke for themselves:

• $1.08M in net-new revenue directly attributed to SAP Commerce Cloud

• 41% YoY increase in digital sales

• 22% increase in Average Order Value (AOV)

• 38% increase in repeat purchases

• 3x faster order processing, reducing internal costs and improving CX

Not only did the solution deliver financially, but it also laid a digital foundation for future growth—including plans for AI-powered product recommendations and smart supply chain integrations.

🧠 Why SAP Commerce Cloud Was the Right Choice

If you’re evaluating digital commerce platforms, here’s why SAP Commerce Cloud stood out for our client—and might be the perfect solution for your enterprise:

• Enterprise-Grade Scalability: Supports millions of SKUs and global catalogs

• Powerful B2B & B2C Capabilities: Built for complex B2B scenarios

• Seamless ERP Integration: Works natively with SAP S/4HANA, ECC

• Personalized, Omnichannel Experiences: Data-driven engagement at every touchpoint

• Headless & API-First Architecture: Future-ready for any frontend or channel

With Source Central’s proven strategy and SAP’s robust platform, you get more than just an e-commerce solution—you get a growth engine.

🛠️ What Makes Source Central Different?

While many agencies can “set up” SAP Commerce Cloud, few can drive real business outcomes like we do. Our team brings a unique combination of:

• 🧩 SAP-certified architects and developers

• 🔍 Commerce strategists and data analysts

• 🔗 Integration specialists for SAP ERP, CRM, and third-party systems

• 🚀 Agile delivery model with post-launch support

From discovery to delivery to revenue impact—we own the full journey.

👀 Ready to See What SAP Commerce Cloud Can Do for You?

Whether you’re in B2B, retail, manufacturing, or distribution, SAP Commerce Cloud can help unlock:

• Faster time to market

• Higher conversion rates

• Better customer retention

• Unified commerce operations

• Long-term digital agility

Source Central is here to help you unlock that potential—just like we did for our $1M success story.

📞 Let’s Talk About Your Commerce Goals

Want to explore how we can help you achieve 7-figure revenue growth through SAP Commerce Cloud?

👉 Book a free strategy consultation with our SAP Commerce experts today.
👉 Visit www.scp.com.au to learn more about our commerce transformation services.

📌 TL;DR

• Source Central helped a global B2B client achieve $1M+ in new revenue using SAP Commerce Cloud.

• We delivered a complete transformation: ERP-integrated architecture, omnichannel experience, headless frontend.

• Results: Higher AOV, faster order processing, increased loyalty, and rapid scalability.

• We specialize in end-to-end SAP Commerce Cloud solutions that turn commerce complexity into competitive advantage.

Don’t just digitize—monetize. Let Source Central be your digital commerce growth partner.